Effective Date: 24 April 2026
Thank you for shopping with Lisbon Toys. This Shipping Policy outlines our shipping process, delivery timelines, and related terms.
1. Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may be slightly delayed. Customers will be informed accordingly.
2. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order details.
- We may offer free shipping on selected products or promotional offers.
3. Delivery Time
- Estimated delivery time is 3–7 business days depending on your location.
- Remote or rural areas may take longer for delivery.
- Delivery timelines are estimates and may vary due to external factors such as weather, logistics delays, or unforeseen circumstances.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email.
- You can use this tracking ID to monitor your shipment status.
5. Shipping Partners
We work with reliable courier partners to ensure safe and timely delivery of your orders.
6. Incorrect Address
- Please ensure that your shipping address is accurate and complete.
- Lisbon Toys will not be responsible for delays or losses due to incorrect or incomplete address details provided by the customer.
7. Delivery Issues
If you face any issues such as:
- Delayed delivery
- Damaged package
- Missing items
Please contact us within 48 hours of delivery for assistance.
8. International Shipping
Currently, we do not offer international shipping. We only deliver within India.
9. Contact Us
For any shipping-related queries, feel free to contact us:
Lisbon Toys
📍 Address: 99, Madhuban – Kudi Link Rd, near Defence Electronics Kudi, Karni Nagar, Jodhpur, Rajasthan 342005
📞 Phone: +91 99999 00000
📧 Email: onlinelisbon593@gmail.com